Our Team

DAMIEN CAIRNS
Business Development Manager

Damien is the Business Development Manager for Enquiry Tracker with a deep appreciation for what it can do to not only grow the school’s pipeline, but to improve the conversion rate through its engaging communications and powerful analytical capabilities.

Damien started his career in the Finance Industry, where he learnt the importance of providing exceptional service to prospective customers. He has been a Business Manager and Board Member for many schools and understands the importance of growing the school’s enrolment pipeline.

In his free time, Damien still enjoys a run around playing Aussie rules football and a hit of golf with his mates.

KRISTY READ
Customer Service Specialist

Kristy is a Customer Service Specialist assisting with email communications, refresher lessons and offering support to current clients. She absolutely loves what she does, especially working with all ET client schools.

She worked for many years as an Executive Assistant for industry associations where she looked after members and ran major events, such as Student Awards Programs. She has also worked with the Catholic Schools Guide publication as Senior Production Manager.

Kristy loves the outdoors in particular camping and playing tennis. She also enjoys spending time with family and friends and spoiling her pooch, Alley.

CHANELLE HESHUSIUS
Marketing and Communications

Chanelle leads our marketing team with enthusiasm, proactively developing strategic initiatives and plans that are results driven to engage and raise the profile of our company globally.

A marketing and public relations (PR) professional, she brings a wealth of knowledge to Enquiry Tracker from her more than 12 years of management experience within the media, Government and education sectors in Queensland and holds a Bachelor's degree specialising in Journalism and Psychology.

Outside the office, Chanelle is a Melbourne Football Club (AFL) tragic, is a qualified Tennis coach and is married with three children.

SUSIE GILL
Business Development Manager

Having closely followed the Enquiry Tracker journey, Susie is delighted to join the team. She is especially keen to utilise her international admissions experience to help schools drive enrolments to support the development of a strategic enrolment management plan.

Susie holds a Bachelor's Degree in Education and has worked as a Director of Admissions, Registrar and Enrolment Specialist over 15 years. She specialises in admissions strategy, has worked with leading schools and universities and has served on the national board of Educate Plus.

She is an avid reader, loves sport and recently completed her first half-marathon. When she is not working, you will find her spending time with family or snuggled up to her two dogs.

MARGIT CRUICE
Business Development Manager

Margit loved Enquiry Tracker so much that she asked the company for a job! As a Business Development Manager, she loves sharing the ways that ET technology can help schools improve their enquiry to enrolment processes whilst reducing the toll on staff.

With over 15 years experience working in schools, Margit has worked in marketing, administration and admissions, and knows enrolments and the pressures on school staff. Having used Enquiry Tracker to drastically improve the processes in her school, she is passionate about schools improving the experience for future families and their staff.

A former Victorian cricketer, Margit is passionate about sport, Margit also runs a life-coaching business working with athletes from around the world.

CARMEL BREWSTER
Business Development Manager

Carmel’s role involves onboarding schools with the fully Integrated 'Smart' Online Application & Enrolment Solution 'Apply'. Having used Enquiry Tracker daily in her previous role allows her to offer useful tips, share best practices and provide workflow options.

Holding a Bachelor of Business (Marketing), Carmel has worked in the education sector in a Senior Marketing and Admissions role. She has also managed teams in a sales environment and fulfilled roles in business development, local area marketing and sponsorship.

Carmel enjoys watching sports, mainly her AFL team Essendon, F1 and the tennis. Fine dining and retail therapy also bring her joy.

SANDRA CAMPITELLI
Senior Trainer

Sandra has held the role of Senior Trainer at Enquiry Tracker for a number of years and enjoys sharing with schools the ET story by assisting them in broadening their enrolment pipeline and streamlining their processes to adopt best practice.

Formerly a CEO for two peak body industry associations responsible for policy development, membership, lobbying and change management, Sandra was instrumental in the development of excellence-in-training awards. She was a senior trainer at L’Oreal delivering national training across several thousand businesses.

Sandra has three children. She has a passion for interior design and loves travel. She has two dogs – a cavoodle named Coco and a mischievous toy poodle Jasper.

STEVE CAMPITELLI
Communications

Steve is responsible for Enquiry Tracker communications which suits him perfectly as he is passionate about language and expression through text. Steve makes sure ET comms are correct, accessible and, hopefully, interesting!

Involved in education since 1988, Steve has worked in the Australian tertiary system for over 25 years. He holds a Masters of Applied Linguistics, and has worked in classroom education, teacher training, curriculum development and publications production.

Outside of work, Steve is married with 3 grown-up children, and is a too-keen St Kilda Football Club fan in the Australian Football League patiently awaiting the day of rapture. It will come.

DOUG SHEPPARD
Vice President of Integration

At ET, Doug is responsible for defining and developing a complete family of Application Programming Interfaces to interact with internal and external clients, and the relationships with third party partners on specifying methods and integrating communications between platforms.

Doug has over 20 years of experience in the software and networking industries.  He has headed up network and software development teams at the Department of Defense, Nasa Ames, AT&T and various startups before forming his own consulting group.

Doug holds a Bachelor of Science degree from George Washington University. He lives in San Francisco, California, and is married with 2 children.

AMELIA CAMPITELLI
Administration and Database Management

Amelia works in administration and database management in Enquiry Tracker. She makes sure all the work behind the scenes is running efficiently and effectively. She has worked with the company for a number of years and is passionate about customer service.

Amelia has completed her Bachelor of Arts majoring in Criminology and Sociology at Monash University in Melbourne. She is currently undertaking a Masters in Bioethics, also at Monash.

Enthusiastic about study and reading, Amelia also loves expressing her creativity through painting and dance. Eager to learn more about different cultures, she is looking forward to travelling in the future.

HELEN CAIRNS
Business Development Representative

Helen’s passion has always been focused on customer service and satisfaction, and as a Business Development Representative for Enquiry Tracker, she gets to meet and work closely with admission staff.

Helen’s background is in Human Resource Management with over 20 years' experience in recruitment, employee management and Training & Development. Her passion is customer service and satisfaction.

Outside of work Helen’s interests are travel, sports and music. She has worked in London and travelled the world. A tragic St Kilda AFL supporter, she is waiting patiently for the day to celebrate that elusive Premiership.

AARON HONG
Engineering Lead

Being involved on the technical side of Enquiry Tracker from close to the beginning, Aaron has been guiding the growth and direction of the product as an engineering lead. He believes technology should be intuitive for all to use.

Aaron hails from the San Francisco Bay Area, being educated, living, and working in the epicenter of the tech world. He brings over 7 years of industry experience to the team.

He is a digital nomad who loves to travel and do a bit of painting on the side. You can also find him exploring specialty coffee shops or new restaurants with his wife.